INTERNATIONAL PRIORITY
Red Star Express offers global logistics solutions. This is a highly reliable, express, time-definite, customs-cleared, door-to-door service for all worldwide packages. Parcels and documents can be delivered to any global destination.
Ideal for sending documents and parcels e.g. Bills of lading, contracts, guarantees, confidential document and personal effects etc.
POINT TO POINT (P2P) DELIVERY
This is a 24-hour service (or next business day delivery) to some capital cities in Africa such as Accra (Ghana ), Johannesburg (South Africa) and Nairobi (Kenya) for all classes of documents and heavyweight shipments; except for delays due to customs clearance and government regulations.
INTERNATIONAL INBOUND COLLECT
Customers have the opportunity of ordering for a pick-up of their shipments from any part of the world into Nigeria, while payment is made locally.
INTERNATIONAL PREPAID AND RETURN
For packages sent out of the country and needs to return afterwards, the sender can pay the return charges in Nigeria. The package will be delivered to the receiver with the enclosed return shipping documents. The receiver can return the packages with the already prepared document and drop off at any FedEx center.
This service eliminates delay, the hassle and no cost to the receiver returning the parcel back to Nigeria. This service is applicable to deliveries to schools and embassies outside Nigeria.
Service details: Prior to shipping of the package. All return shipping document will be prepared with the sender and receiver’s address information. Receiver can return the package using the shipping documents enclosed in the FedEx envelope and drop off at any FedEx center. Contact customer service 01-2715670-6.
INTERNATIONAL DIRECT DISTRIBUTION
An innovative service, that helps you manage your supply chain by sending consolidated shipments. We clear your shipment through customs as a single entry with a single commercial invoice, and then deliver to individual recipients or to the addresses you’ve specified within Nigeria.
Service details: packages delivery days will require an additional 1 day to the transit time. There is no limit to total shipment weight; however, a shipment can consist of loose pieces or packages up to 150 lbs. (68 kg) and large pieces or skidded packages of 151 lbs. (69 kg) or more, with a maximum piece or skid weight of 2,200 lbs. (1,000 kg). Prior approval is required to ship skids or pieces exceeding these limits.
To lessen the possibility of damage or delay, follow these packaging guidelines when preparing your express freight shipment.
- Individual pieces over 150 lbs must be banded to the pallet with either metal strapping or unbreakable plastic straps applied around the box or skid freight on all sides.
- Hardened containers (plywood, metal) that are not banded must have an exterior lock or clamp (glue, nails and screws are not sufficient).
INTERNATIONAL REPAIR AND RETURN
FedEx provides import clearance processing for international express package and international express freight shipments which require machines or parts of machine to be transported out of the country for repairs and would be returned to Nigeria.
FedEx may charge an ancillary clearance service fee, where applicable on international shipments for clearance processing, for services requested by the shipper, recipient or importer of record, or to recover the costs passed to FedEx by the regulatory agency for regulatory filing. Ancillary clearance service fees that are invoiced are described on a separate line item on the duty-and-tax invoice.
Service details: To lessen the possibility of delay, we will take care of the necessary documents (re-importation certificate), service fee might apply. When package is being returned to the country after repairs, it will be exempted from customs duty.